Starter
One brand, the most common topics
€990 / month
2,500 resolved conversations · about €0.40 each
- Works inside your LiveChat
- 13 player languages
- Your rules and knowledge base
- Hand-over to your team with context
- A persona of your choice
Pricing
Pay only for resolved conversations.
No per-seat fees. Conversations the AI hands to your team or your VIP host are not counted.
€0.49per resolved conversationPay as you go, no package and no commitment
7 daysfree pilotShadow mode: the AI prepares replies, your agents review and send
Packages
The bigger the package, the lower the price of one conversation. Above the package: €0.49 per resolved conversation.
Growth
Full automation with your back office
€2,490 / month
7,500 resolved conversations · about €0.33 each
- Everything in Starter
- Direct back office connection: withdrawal status, bonuses, verification
- VIP routing with the player card
- Reactivation and de-escalation
- All 8 personas and your own persona
Self-hosted
On your servers, with your models
from €4,900 / month
Licence · conversation volume by agreement
- Everything in Growth
- Conversations never leave your server
- Your local LLMs or your provider key
- Several brands
- Help with deployment
What we count
A resolved conversation: the AI answered the player and the conversation closed without a hand-over to your team.
What we do not count
Hand-overs to an agent or a VIP host, drafts in shadow mode, spam and empty chats.
What one answer to a player costs
Based on public market prices, November 2026.
| Option | Per resolved conversation | Per-seat fees |
|---|---|---|
| AI Fire Brigade | €0.33–0.49 | No |
| AI agents of helpdesk platforms | $0.99–2.00 | Yes, from $19 per agent |
| Human agent, outsourced | $1.50–6.00 | 24/7 needs about 5 people per seat |
Questions about the price
What happens after the pilot?
We show you a report: speed, share of approved drafts, hand-overs. If the result works for you, you choose a package or pay as you go. If not, we part ways and you pay nothing.
What if there are more conversations than the package?
Above the package it is €0.49 per resolved conversation. Nothing stops.
Is there a setup fee?
No. We connect LiveChat and load your rules ourselves as part of the pilot.
Do prices include VAT?
Prices are shown without VAT. Billing is monthly.
7 days to test it on your own players.
We connect your LiveChat and load your rules. The first drafts arrive the same day.
Start a pilot